Privacy Policy

Effective date: January 16, 2026

Smart Living Company ("we", "us", or "our") operates smartlivingcompany.shop and provides related ecommerce services. This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information when you visit our website, create an account, place an order, communicate with us, or otherwise use our services.

1. Personal Information We Collect

Depending on how you interact with us, we may collect the following categories of personal information:

Contact information: name, email address, phone number, billing address, and shipping address.
Order and transaction information: products viewed or purchased, cart activity, order history, returns or claims, shipping details, and transaction records.
Payment information: payment method and payment-related information processed through Shopify and payment providers. We generally do not directly store complete payment-card numbers.
Account information: login credentials, preferences, saved addresses, and account settings where applicable.
Communications: information you provide when contacting customer support, submitting a claim, responding to a survey, or communicating with us.
Device and usage information: IP address, browser type, device identifiers, pages viewed, referral information, interactions with the website, and similar technical data collected through cookies and comparable technologies.

2. How We Collect Information

We may collect personal information directly from you, automatically through the website and cookies or similar technologies, and from service providers or business partners that help us operate the store, process payments, fulfill orders, prevent fraud, provide analytics, or deliver marketing.

3. How We Use Personal Information

process and fulfill orders, payments, deliveries, returns, damage claims, and customer-service requests;
provide, maintain, personalize, and improve our website, products, and services;
communicate with you about orders, account activity, customer support, and important service information;
send marketing or promotional communications where permitted by law and according to your preferences;
detect, investigate, and prevent fraud, misuse, security incidents, or unlawful activity;
comply with legal obligations, respond to lawful requests, enforce our terms and policies, and protect our rights and the rights of others.

4. Shopify and Service Providers

Our store is powered by Shopify. Shopify and other service providers may process personal information to provide ecommerce hosting, payment processing, order management, analytics, fraud prevention, communications, advertising, fulfillment, shipping, and related services. These providers may process information in accordance with their own privacy notices and our agreements with them.

5. How We Disclose Personal Information

We may disclose personal information to Shopify; payment processors; shipping, fulfillment, and logistics providers; technology, hosting, analytics, customer-service, advertising, and marketing providers; professional advisers; government authorities where legally required; and parties involved in a merger, acquisition, financing, reorganization, or sale of business assets. We may also disclose information when you direct us to do so or consent to the disclosure.

Depending on your location and applicable law, certain advertising or analytics disclosures may be considered a "sale," "sharing," or use for targeted advertising. Where applicable, you may have the right to opt out. You may use the privacy choices available on our website, including our data-sharing opt-out page where available.

6. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, local storage, and similar technologies to operate the website, remember preferences, understand website performance, prevent fraud, measure advertising, and provide relevant marketing. Browser and device settings may allow you to block or delete cookies, but doing so can affect website functionality.

7. Marketing Communications

You may unsubscribe from promotional emails by using the unsubscribe link included in those messages. Even if you opt out of marketing, we may still send non-promotional communications relating to your orders, account, security, customer service, or other transactions.

8. Your Privacy Rights

Depending on where you live, applicable law may give you rights regarding your personal information, which can include rights to access, know, correct, delete, or obtain a copy of certain information, as well as rights to opt out of certain sales, sharing, targeted advertising, or profiling. You may also have the right to appeal certain privacy decisions.

These rights are not absolute and may be subject to legal exceptions. We may need to verify your identity before processing a request. Authorized agents may submit requests where permitted by law, subject to appropriate verification.

9. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer service, fraud prevention, recordkeeping, dispute resolution, enforcement of agreements, and compliance with legal obligations.

11. Children's Privacy

Our services are not intended for children who are not legally able to enter into a purchase transaction. We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information unlawfully, please contact us.

12. International Processing

Because Shopify and other service providers may operate internationally, personal information may be processed or stored outside your state, province, or country. Where required, applicable legal safeguards are used for international transfers.

13. Third-Party Links

Our website may contain links to websites or services we do not control. Their privacy practices are governed by their own policies, and we encourage you to review those policies before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, services, technology, or legal requirements. Any revised policy will be posted on the website with an updated effective date.