Terms and Conditions

Effective date: January 16, 2026

These Terms and Conditions ("Terms") govern your use of the Smart Living Company website at smartlivingcompany.shop and any purchase you make from Smart Living Company ("we", "us", or "our"). By accessing the website, placing an order, or otherwise using our services, you agree to these Terms. If you do not agree, please do not use the website or place an order.

1. Eligibility and Use of the Website

You must be legally capable of entering into a binding contract in your jurisdiction to place an order. You agree to provide accurate, current, and complete information when using the website or placing an order. You may not use the website for unlawful, fraudulent, abusive, or unauthorized purposes.

2. Products and Product Information

We make reasonable efforts to present product descriptions, dimensions, materials, colors, finishes, fabrics, features, and images accurately. Furniture and home products may contain natural variations in wood grain, texture, finish, fabric tone, or color. Screen settings, lighting, photography, manufacturing batches, and natural materials may also cause a product to appear slightly different from website images. Dimensions are approximate unless expressly stated otherwise.

You are responsible for confirming that product dimensions, access routes, doorways, stairways, elevators, and the intended room or installation area are suitable before ordering.

3. Pricing, Availability, and Errors

Prices are shown in the currency displayed at checkout and may change without notice before an order is placed. Product availability is not guaranteed. We may correct typographical errors, pricing errors, inaccurate product information, or availability issues and may cancel or refuse an affected order where permitted by law. If we cancel an order after payment has been captured, the applicable amount will be returned to the original payment method.

4. Orders and Acceptance

Submitting an order is an offer to purchase. An order is not finally accepted until we confirm it for processing or fulfillment. We reserve the right to refuse, limit, or cancel an order where reasonably necessary, including for suspected fraud, pricing or inventory errors, payment issues, address problems, or other operational reasons permitted by law.

5. Payment

You authorize us and our payment service providers to charge the payment method selected at checkout for the total amount shown, including any applicable taxes, shipping charges, or other disclosed fees. Payment processing may be provided by Shopify and third-party payment processors subject to their own terms and privacy practices.

6. Shipping and Delivery

Delivery estimates are estimates only unless we expressly state otherwise. Delays may occur because of carrier operations, weather, supplier issues, remote delivery locations, access restrictions, or events beyond our reasonable control. You are responsible for providing a complete and accurate shipping address and any delivery information reasonably required to complete delivery.

Risk of loss and title transfer as required by applicable law and the applicable delivery arrangement. Please inspect your order promptly upon delivery and follow our Return and Refund Policy if an item arrives broken or damaged.

7. Returns, Damage Claims, and Refunds

Returns, damage claims, and refunds are governed by our Return and Refund Policy. Unless applicable law requires otherwise, we do not accept returns or provide refunds for change-of-mind purchases. Claims for products received broken or damaged must be submitted within the time and with the evidence stated in that policy.

8. Assembly, Installation, and Product Use

Some products may require assembly or installation. You are responsible for following all manufacturer instructions, warnings, weight limits, anchoring requirements, and safety guidance supplied with the product. Where professional installation is recommended, you should use an appropriately qualified professional.

9. Intellectual Property

The website and its content, including text, graphics, logos, images, product presentation, layout, and other materials, are owned by or licensed to Smart Living Company and are protected by applicable intellectual property laws. You may use the website only for personal, non-commercial shopping purposes unless we give prior written permission for another use.

10. Third-Party Services and Links

Our website may use or link to third-party services, including Shopify, payment providers, shipping providers, social platforms, and other service providers. We are not responsible for third-party websites or services that we do not control, and your use of them may be governed by separate terms and privacy policies.

11. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the website and services are provided on an "as is" and "as available" basis. We do not guarantee that the website will be uninterrupted, error-free, or free from harmful components. Any product warranties expressly provided by a manufacturer remain subject to their own terms.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Smart Living Company will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from your use of the website or purchase of products. Where liability cannot be excluded, our liability will be limited only to the extent permitted by law. Nothing in these Terms excludes or limits rights or remedies that cannot legally be excluded or limited.

13. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Smart Living Company from claims, losses, liabilities, and reasonable costs arising from your unlawful misuse of the website, violation of these Terms, or infringement of another person's rights.

14. Privacy

Your use of the website is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.

15. Changes to These Terms

We may update these Terms from time to time for operational, legal, regulatory, or business reasons. The revised version will be posted on the website with an updated effective date. Changes will apply prospectively unless applicable law requires otherwise.

16. Severability and Governing Rules

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law. These Terms are governed by the laws applicable to Smart Living Company and the relevant transaction, without limiting any mandatory consumer protections that apply to you.